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Ranchi, Jharkhand
India

+91 77177 55796

vikrant@krantecq.com

Privacy Policy

Effective Date: 1 April, 2026
Last Updated: 5 May, 2026

At Krantecq Solutions (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, submit inquiries, or otherwise interact with us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Krantecq Solutions is a technology company providing services including, but not limited to, website development, mobile app development, custom software development, ERP/CRM solutions, and automation services.

For any privacy-related questions, you may contact us at:

Company Name: Krantecq Solutions Pvt Ltd
Email: vikrant@krantecq.com
Phone: +91 77177 55796
Address: Kokar, Ranchi, India (Pin – 812006)

2. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

When you fill out a contact form, request a quote, communicate with us, or use our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Project details or inquiry content
  • Billing or business information you voluntarily provide

b. Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Time spent on pages
  • Date and time of access
  • Cookies and similar tracking data

c. Information from Third Parties

We may receive information from third-party platforms or tools we use for analytics, communication, advertising, or project management, subject to their respective privacy policies.

3. How We Use Your Information

We may use your information for the following purposes:

  • To respond to inquiries and provide requested information
  • To communicate with you regarding services, proposals, or support
  • To deliver, manage, and improve our services
  • To personalise the user experience on our website
  • To analyse website usage and improve performance
  • To maintain security and prevent fraud or misuse
  • To comply with legal obligations
  • To send service-related updates or business communications
  • To support marketing and promotional activities, where permitted by law

4. Legal Basis for Processing

Where applicable under relevant data protection laws, we process personal information based on:

  • Your consent
  • Performance of a contract or pre-contractual steps
  • Our legitimate business interests
  • Compliance with legal obligations

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, understand usage patterns, and support marketing efforts.

These technologies may help us:

  • Recognize returning users
  • Measure website traffic and engagement
  • Improve website performance
  • Remember preferences
  • Support remarketing or advertising campaigns

You can control or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

6. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

  • With service providers and vendors who support our operations
  • With hosting, analytics, marketing, CRM, communication, or payment providers
  • With legal, regulatory, or government authorities if required by law
  • In connection with a merger, acquisition, restructuring, or business transfer
  • To protect our rights, users, systems, or business operations

Any third parties receiving data from us are expected to handle it responsibly and only for authorised purposes.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy
  • Provide our services
  • Maintain business records
  • Resolve disputes
  • Enforce agreements
  • Comply with legal and regulatory obligations

When information is no longer required, we take reasonable steps to delete or anonymise it securely.

8. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request portability of your personal information
  • Opt out of marketing communications

To exercise any applicable rights, please contact us using the contact details provided in this Privacy Policy.

10. Marketing Communications

If you provide your contact details, we may send you updates, service information, or promotional communications where legally permitted. You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.

11. Third-Party Links

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of such third-party platforms. We encourage users to review their privacy policies separately.

12. Children’s Privacy

Our website and services are not directed to children under the age of 13, or the minimum age required under applicable law. We do not knowingly collect personal information from children. If we become aware that we have received such information without appropriate consent, we will take reasonable steps to delete it.

13. International Data Transfers

If you access our website or engage with our services from outside the country in which we operate, your information may be transferred to, stored in, or processed in other jurisdictions where data protection laws may differ.

By using our website or services, you acknowledge that such transfers may occur, subject to reasonable safeguards where required.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. The updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us at:

Company Name: Krantecq Solutions Pvt Ltd
Email: vikrant@krantecq.com
Phone: +91 77177 55796
Address: Kokar, Ranchi, India (Pin – 812006)